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Step by Step:

  1. Contact us via WhatsApp at +54 9 11 2343-1538

  2. In the message send us your order number, the item you want to exchange and ther new product.  If necessary, attach photos.

Other considerations:

   The estimated time to carry out an exchange due to a failed or incorrectly shipped product can be up to 30 days. It should be noted that, like deliveries, returns can take up to 10 business days.

   Exchanges will be taken at the value paid for each product.

Money Refund: In cases in which an unforeseen event occurs we can make a refund of the money that will always be made by the same means in which it was paid (MercadoPago) They are exceptional, but whenever appropriate we will refund your money. This process takes approximately 72 business hours.

   The logistical cost of the exchange and returns will be in charge of the client and the value will depend on the area in which he lives.

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